On-line Privacy: HowCool.com understands how important it is to keep all of our customers' personal information private and safe. When you create an account at HowCool.com, we ask you for personal information. We use this information to process your orders and to communicate with you about the status of your orders. We also use your email address to send you newsletters IF you choose to subscribe yourself during registration. Should you no longer wish to receive our HowCool.com newsletter, simply request to be removed from our newsletter mailing list using one of the following methods: send to firstname.lastname@example.org, reply to a newsletter with "Remove" in the subject line or you can unsubscribe or subscribe yourself using our edit account feature.
We will not sell, rent or disclose your personally identifying information to third parties under any circumstances.
Security: For transmitting your personal information to us, we use a secure server (SSL), which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized access. Our website is also VeriSign Secured. You can tell if you are on a secure page if the URL of the page begins with "https://"
We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available.
Order Privacy: All orders placed are handled in the strictest of confidence. Order information will only be disclosed to the person or persons named on the order.
Packaging Privacy: All goods shipped by HowCool.com are shipped in plain brown boxes or similar discreet packaging. HowCool.com, our return address, and the name and address to which the package is being shipped are the only indications on the parcel.
International Shipments do require the addition of a Customs Form. On these forms, we list item descriptions in the most general way possible. For example, we will indicate Footwear instead of High Heels.
Credit Privacy: All credit information provided to us by our clientele is considered highly confidential and is thus kept private and protected. We do not distribute our customers charge card information to anyone.Back to Help